Privacy Policy
Effective Date: December 4, 2024
RocketLeap LLC ("we", "our", "us") is committed to protecting your privacy in compliance with applicable laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, and share personal data when you visit our website [rocketleap.co] ("Site") or use our services, including consulting and workshops. It applies to all users of our Site and services.
1. Data We Collect:
We collect various types of data to deliver and enhance our services. This includes Contact Information, such as names, email addresses, and phone numbers, which allows us to communicate effectively and provide the services you request. We also gather Usage Data, including details about how you interact with our Site, such as your IP address, browser type, device information, and navigation patterns, to better understand user behavior and improve functionality. Additionally, we use Cookies and Tracking Technologies to collect data that enhances your user experience by remembering preferences and delivering personalized content. Finally, we may collect Client-Provided Information, such as details about operations, management strategies, or other relevant information shared during consultations or workshops, to tailor our services to your specific needs.
2. How We Use Your Data:
We use your data to fulfill several purposes essential to providing and improving our services. This includes responding to inquiries and delivering the services you request, processing payments, and managing client accounts. We may also use your information to send updates, newsletters, and promotional materials, but only when you have provided consent. Additionally, we analyze usage data to enhance our website and improve the overall user experience. Finally, your data enables us to perform core activities related to our services, such as consultations and workshops, ensuring we meet your specific needs effectively.
Legal Basis for Processing: We process your personal data under the following legal bases:
- Consent: For sending marketing communications.
- Contractual Necessity: To provide services you request.
- Legitimate Interest: To analyze and improve our Site and services.
3. Data Sharing:
We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers to facilitate essential business operations, such as processing payments, analyzing website performance, and managing marketing communications or client outreach. These providers are bound by strict confidentiality agreements and are permitted to use your data solely for the purpose of delivering the contracted services, ensuring your privacy and security are maintained.
4. Security of Your Data:
We take reasonable steps to protect your data from unauthorized access, disclosure, or misuse. These measures include encryption protocol and secure servers. Despite our efforts, no system is entirely secure, and we cannot guarantee absolute protection of your data. In the event of a data breach, we will notify affected users as required by applicable law.
5. Data Retention:
We retain your data for as long as necessary to provide the services you have requested and fulfill the purposes described in this policy. If you request the deletion of your data, we will securely remove it from our systems unless applicable laws require us to retain it for a longer period.
6. Your Rights:
Under applicable privacy laws, you have several rights regarding your personal data:
- Access: You can request a copy of the data we hold about you.
- Correction: You have the right to request updates to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your data, where applicable and permissible by law.
- Data Portability: You have the right to request a copy of your data in a portable format, allowing you to transfer it to another service provider.
- Right to Know: You can request details about the categories of personal data we collect, the purposes for collection, and any third parties with whom the data is shared.
- Opt-Out: You may opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at info@rocketleapllcom. We will respond to your request in accordance with applicable privacy laws.
7. Cookies and Tracking:
We utilize cookies to track your activity on our Site and enhance your browsing experience. You may manage cookies through your browser settings, though disabling cookies may limit certain functionalities.
8. Policy Updates
We may revise this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Updates will be posted with a revised "Effective Date." By continuing to use our Site, you acknowledge and accept these updates.
9. Contact Information:
If you have any questions about the information on this page or would like to contact us for any reason, please reach out via our Contact Us at ROCKETLEAP.CO.